Wellent established the new One-Stop Online Shopping Mall, with 16 retail stores in Hong Kong, offering free store pickup and free home delivery service for purchases over $900
Purchase $900 or more at Wellent Eshop and enjoy free delivery service, eligible for residential and industrial buildings. Deliver in the next business day at the earliest!
Free delivery service is available for orders $900 or above at Wellent (except for certain special-priced products), and a $50 delivery fee will be charged for orders under $900, which can be delivered to your door, picked up at a S.F. Store pick-up point, or picked up at a S.F. EF Locker.
The delivery area is limited to Hong Kong (except for restricted areas, Islands District, Ma Wan, Discovery Bay, construction sites and floors not directly accessible by lifts). Delivery of in-stock products normally takes 1-3 working days and is delivered during business hours from Monday to Friday.
When buying 3 items with the "Eye-Catching Delivery Specials" tag, you can enjoy the free delivery service.
For some products, it is stated that "Except for in store pickup, this product requires additional delivery charge of $90 / $50, which means that the product is not included in the free delivery terms and requires a delivery surcharge of $90 or $50.
*If delivery to Macau is required, customers may need to pay for extra shipping fees. Please contact our customer service for more information."
*If the goods are not received after two delivery attempts, a third delivery attempt will not be made. Customers must pick up the goods from the store themselves, and the delivery fee paid will not be refunded.
*To fit in the S.F. EF Locker, the size of the products should be no larger than 45cm x 30cm x 37cm.
*Our company reserves the right of final decision on all disputes. All prices and services are subject to quotation.
Shop at Wellent Eshop and enjoy free pickup service at our Wellent stores, now there are over 16 stores distribute in Hong Kong, Kowloon and New Territories. Depending on inventory, orders may be placed and picked up on the same day at the earliest!
You can enjoy free pick-up service at Wellent, regardless of the price. You can pick up your order at any of our stores, click here for detailed store address.
Customers can directly check the store inventory on the Wellent Eshop (as shown in the illustration), and then choose to pick up the goods from the store with available stock. It is possible to place an order and pick up the goods on the same day."
*When customers receive the 'Arrived at Store' email sent by Wellent Eshop, it means that the goods have been shipped to the store and are available for pick up.
*Please pick up the goods at the store within 14 days after receiving the pick-up notification email. Otherwise, we will charge additional storage fees.
*The goods will be delivered to the customer's appointed store, the store will with the customer to pick up the goods.
*Customers only need to present their order number and phone number to pick up the goods.
Delivery of in-stock products usually takes 1-3 working days, available from Monday to Friday during business hours, limited to Hong Kong Area. If you have any questions, please contact our customer service.
Customers can request delivery on a specific day, but the delivery time on that day depends on factors such as traffic conditions, so we cannot guarantee delivery within the requested time slot. However, we welcome customers to provide relevant information in the remarks section, and we will do our best to arrange accordingly.
Please contact customer service as soon as possible for arrangement. If there are additional delivery fees incurred, the customer may need to pay for those fees.
We do not accept pay by cash, but We can offer a maximum of 30-day payment term or cheque on delivery payment. This requires processing through a quotation procedure. For more information, please contact us via WhatsApp at 90149700 or email us at eshop@wellent.com.
We will send you the INVOICE with the delivery. If you need a RECEIPT, please specify in the remark section. Please keep the invoice for warranty purposes.
Flat 101A-B, 1/F, Lai Cheong Factory Building, 479 Castle Peak Road, Lai Chi Kok, Kowloon
eshop@wellent.com
2148 9292
9014 9700
Monday to Friday 9:00 – 22:00 Saturday 14:00 – 20:00
2508 8100
9014 9668
9014 9738
9014 9735
Whatsapp
Tel: 2148 9292
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